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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines
Reservations and Information

Hotline: 001 803 852 6562
Service hours
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Closed on Saturdays, Sundays and public holidays. (customer support in English only)
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways:

- Simply and conveniently by using the feedback form

- By writing: Worldwide address

To ensure a prompt response, please provide your full name, address, Miles & More number or Feedback ID, if available, but no credit card details.

*For group reservations, please contact Lufthansa via e-mail at jktgroupdesk.gm@dlh.de.

by telephone

Hotline: +27 21 415 6993
Service hours
Monday
09:00 - 22:00
Tuesday
09:00 - 22:00
Wednesday
09:00 - 22:00
Thursday
09:00 - 22:00
Friday
09:00 - 22:00
Saturday
09:00 - 22:00
Sunday
09:00 - 22:00
Holiday
09:00 - 22:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

Miles & More Service Team

City
Jakarta Indonesia
Phone 1
001 803 - 852 65 62
Fax 1
+62 21 - 296 616 09
Service hours
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Closed on Saturdays, Sundays and public holidays.
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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