Compliments & Complaints

Please use these addresses for compliments & complaints only after your final flight with Lufthansa. First please select the country of your domicile.

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Lufthansa Customer Relation:  Hong Kong
NameLufthansa German Airlines
 Customer Service and Support Center
Zip Code200001
Address PO8th Floor, Henderson Metropolitan, 300 Nanjing Road East, Huangpu District, Shanghai 上海市黄浦区南京东路300号名人商业大厦8楼
AddressDepartment, SHA XR
Fax+86 (0)21 63406900