Compliments & Complaints

Please use these addresses for compliments & complaints only after your final flight with Lufthansa. First please select the country of your domicile.

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Country
Lufthansa Customer Relation:  Hong Kong
NameLufthansa German Airlines
 Customer Service and Support Center
CityShanghai
Zip Code200001
Address PO8th Floor, Henderson Metropolitan, 300 Nanjing Road East, Huangpu District, Shanghai 上海市黄浦区南京东路300号名人商业大厦8楼
AddressDepartment, SHA XR
 China
Fax+86 (0)21 63406900
E-Mailcrc-greaterchina@dlh.de