London Heathrow: new Terminal 2 for Lufthansa and its partners
Known as ‘The Queen’s Terminal’, the new Terminal 2 at Heathrow Airport has been open since 4 June 2014 and mainly houses the airlines of the Star Alliance. Lufthansa, Austrian Airlines, Germanwings, SWISS and Brussels Airlines have been based in the new terminal since 15 October 2014. Since then the new Lufthansa lounge – at more than 1,600 square metres the largest outside Germany – has also been completed. It provides sufficient space for a Senator and Business Lounge area which Frequent Travellers are also now able to use. Lufthansa, Austrian Airlines and Germanwings share a joint ticket counter in Zone B. Business Class passengers as well as HON Circle Members, Senators, Frequent Travellers and Star Gold card holders have separate ticket and check-in counters here.
Take your companions with you into the lounge
As a Frequent Traveller or Senator you can now share the benefits of the Lufthansa lounges with your travelling companions*. Your companions have the option of purchasing entry to selected Lufthansa lounges.
If you are a Frequent Traveller your companions can choose between the Lufthansa Business Lounges in Germany and the USA and the Welcome Lounge at Frankfurt Airport. Costs for one-time access are 25 euros or 35 US dollars per person for the Business Lounges and 50 euros or 70 US dollars for the Welcome Lounge.
As a Senator you are already able to invite one companion, as well as your own children under 18, to join you in Lufthansa Senator Lounges free of charge. Additional companions can purchase entry to the Lufthansa Senator Lounges in Germany and the USA. Costs for one-time entry are 40 euros or 50 US dollars per person. Of course Senators‘ companions can also purchase entry to the Lufthansa Business Lounges in Germany and the USA and the Welcome Lounge at Frankfurt.
Vouchers for lounge admission can be bought at the Lufthansa ticket counters at the relevant departure airports in Germany and the USA immediately before your visit to the lounge. Vouchers for the Welcome Lounge can be obtained on arrival in Frankfurt Airport at the Lufthansa ticket counter. To purchase a voucher you must have a boarding pass for a Lufthansa intercontinental flight.
To enter the lounges with their travelling companions, Frequent Travellers and Senators must show their Miles & More status card and both they and their companions must be in possession of boarding passes for a Lufthansa operated flight valid for that day and airport of departure.
* There is no limit on the number of companions allowed per lounge visit.
Frequent Travellers: access change regulation to Contract Lounges
Frequent Travellers travelling in Economy Class on a flight operated by a Star Alliance carrier can enjoy their time at the airport in an Austrian Airlines, Lufthansa or SWISS Business Lounge, as well as, in the lounges of Miles & More partners: Brussels Airlines, Luxair* and LOT Polish Airlines. Moreover, since 1 September 2012 the contract lounges have no longer been available.**
You can find out under ‘Lounge search’ whether your destination airport has a lounge which you can use.
*Only in connection with a flight operated by Austrian Airlines, Lufthansa, Luxair, SWISS
**Access to the former Austrian Airlines and Brussels Airlines contract lounges is also no longer possible.
Frequent Travellers can now purchase access to Lufthansa lounges for their children
From now on Frequent Travellers can take children up to the age of 12 with them into selected Lufthansa Business Lounges for a fee of €15 or US$20.
For youngsters aged 13 and upwards accompanying Frequent Travellers, the current entrance fee for adults of €25 or US$35 will now apply. Adults have been able to purchase access to the Lufthansa Business Lounges in Germany, the USA and Paris Charles de Gaulle since 2010.
Vouchers for lounge access can be bought from the Lufthansa ticket counters at the relevant departure airport immediately before entering the lounge. Frequent Travellers are entitled to enter the lounges with their children or other travelling companions on production of their Miles & More status card as well as boarding passes for a Lufthansa-operated flight valid for that day and airport of departure.