Important addresses and telephone numbers


Lufthansa worldwide

+49 (0)69 – 86 799 799

For our guests calling from inside the USA:
1-800-645-3880 General Reservations (free of charge)
Text telephone for hearing impaired (TTY): 1-866-846-4283

Should you have wishes connected with the flight you have booked, please contact your nearest Lufthansa City Office or Lufthansa Airport Ticket Team.

If you note room for improvement on your journeys with us, please tell us. We shall be glad to take a close look at your suggestions so that we can continue to make your future flights with us as pleasant as possible.

Frankfurt Airport
Lufthansa Information Frankfurt
+49 - 69 - 69 69 44 33
(7 a.m. - 11 p.m.)

Parking: +49 - 69 - 69 07 88 89
Porter: +49 - 69 - 69 06 66 66
Munich Airport
Airport Information
+49 - 89 - 97 500
(24-hour service)

Social service and pastoral care
Central Area Terminal 1, Level 5
(8 a.m. - 6 p.m.)

Medical Service
Terminal E
(24-hour service)
Other airports
You can obtain information on all major and regional airports in Germany from the Working Group of German Commercial Airports (ADV). Information on the major international airports is given by the Airports Council International (ACI).


New security regulations for carry-on baggage

All about the new regulations on taking liquids on board.

More information on carry-on baggage

Baggage Guide

No matter whether you are travelling with a suitcase or a surfboard – we tell you how to best check in your baggage.

Luggage from Lufthansa WorldShop

Well thought-out solutions for optimum comfort on short and long trips.

Star Alliance