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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa Reservations

Hotline: +358 20 358 358*
Service hours
Monday
09:00 - 19:30
Tuesday
09:00 - 19:30
Wednesday
09:00 - 19:30
Thursday
09:00 - 19:30
Friday
09:00 - 19:30
Saturday
10:00 - 16:00
(customer support in English only)
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways:

- Simply and conveniently by using the feedback form

- By mail: Worldwide address

To ensure a prompt response, please provide your full name, address, Miles & More number or Feedback ID, if available, but no credit card details.

* 8.28 ct/call+7.02 ct/min. from Finnish landline network, from Finnish mobile networks 8.35 ct/call+17.17 ct/min.

by telephone

Hotline: +358 9 8171 0210*
Service hours
Monday
09:30 - 19:00
Tuesday
09:30 - 19:00
Wednesday
09:30 - 19:00
Thursday
09:30 - 19:00
Friday
09:30 - 19:00
Saturday
09:30 - 19:00
Sunday
09:30 - 19:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

*Costs for call from landline network 8.28 cents/call + 7,00 cents/min from mobile network 8,28 cents/call + 17 cents/min.

Miles & More Service Team

City
Verl, Germany
Zip
D-33409
Address / P.O Box

Postfach 12 00

Phone 1
+358 203 - 86 300*
Fax 1
+353 15 53 11 67
Service hours
Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
 

Caller prices from 1.1.2013 (VAT 24 %) Prices to callers placing calls to Sonera Cid 0201, 0203, 0204, 0205 and 0207 numbers and numbers that have been transferred to Sonera from other operators (e.g. 010, 030 and 075) - Calls from fixed network: 8.35 c/call + 7.02 c/min - Calls from mobile phone: 8.35 c/call + 17.17 c/min - Calls from abroad: relevant international call charge

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

*Costs for call from landline network 8.28 cents/call + 7,00 cents/min from mobile network 8,28 cents/call + 17 cents/min.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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