With Lufthansa, Austrian Airlines, Brussels Airlines and SWISS, comprehensive services are available worldwide to international patients and to people suffering from injuries or other health-related problems. In cooperation with healthcare providers, we are able to offer a broad portfolio of global expert services.
Health & Medical Agreement
As an accredited Lufthansa Group partner, you can sign an agreement with us, and then receive special information and marketing material as well as an access code for a booking platform.
The Lufthansa partnership
With the new Lufthansa Group Health & Medical Agreement, you will enjoy many benefits which you can pass on directly to your patients.
Your patients, their family members and medical carers can receive a price reduction of up to 15 per cent on their flights and can rebook flights free of charge. If you cannot take a flight at the last minute, only a low cancellation charge will apply. In addition, the Lufthansa Group provides you with offers from participating airlines that can be combined with each other.
If you would like to become a Lufthansa partner, please email us at [email protected] or get in touch with your local Lufthansa Service Team directly.
Lufthansa Medical Services
Lufthansa Medical Services include additional services that can be booked to support travellers in need of wheelchair or stretcher transport.
Extra oxygen on board
For patients with impaired pulmonary or cardiac function, the Wenoll system provides extra oxygen during the flight. For more information about availability and booking, please contact our Medical Operation Centre.
Stretcher transportation
Lufthansa provides stretchers which allow passengers, who for medical reasons can only be transported lying down, to travel comfortably. They must, however, be accompanied by another person on board.
Medical Operation Centre
Our colleagues can also provide you with information on booking procedures and availability on our flights.
Medical Operation Centre
Fax: +49 69 696 83677
Email: [email protected]The link will be opened in a new browser tab
Good to know: additional services
Additional services to make travelling easier for health-impaired persons:
- Special meals for specific health, religious, or nutritional needs
- Guide service at Frankfurt or Munich airport, available in more than 50 languages
- Wheelchair service for passengers with limited mobility