Services at Frankfurt Airport

Send your baggage ahead with Airportr and enjoy a hassle-free journey. It’s collected, sealed, checked in, and ready for pickup at your destination—bookable from 25 euros in the Greater Frankfurt area.

For passengers with reduced mobility, there are especially adapted facilities throughout the terminal, such as a special counter, call points and accessible toilets.

Four prayer rooms, which are open 24 hours a day, invite Christians, Jews, Muslims and people of other faiths to pause and reflect for a while.

Your four-legged friends will feel at home in Frankfurt Airport’s boarding kennels; they will have plenty of company and can romp and play while you are on holiday or on a business trip.

The airport is transformed into a land of adventure for little explorers. Nine children’s play areas provide fun and games for our younger passengers.

At Frankfurt Airport, the comfortable waiting and quiet zones in the terminals with homely wooden floors, plants and warm lighting are just the right place for those wanting to pass the time until their flight relaxing in a peaceful lounge environment.

Every day between 10.00 and 19.00 hours, the personal shopper service is available free of charge to Russian, Chinese and Japanese passengers. The "personal shoppers" help passengers to do their shopping in their own language: they give advice, help with VAT refunds and, if required, accompany their shopper through security and to the departure gate.

So that you can enjoy your trip even before boarding your flight, Frankfurt Airport offers you numerous time-saving technologies. Automated border checks, security fast lanes, walking-time displays and the AiRail check-in directly at the station are just a few of these. Enjoy a relaxed arrival at Frankfurt – the convenient airport.

In future, why not simply take delivery of your Lufthansa Worldshop order when you arrive or change flights at Frankfurt Airport.