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- I want to bring special baggage with me. Who should I contact?
- What should I do if I arrive at my destination and find that my checked baggage is damaged or missing?
- What is the liability for checked baggage?
- Are there items not covered by the liability?
- What happens if hand luggage or travelling clothes, which were carried in the passenger cabin, go missing or are damaged?
- Can I take a bicycle on my trip?
- I want to take my firearm with me to my destination. Who should I contact?
- On what conditions can surfing or wind surfing equipment be carried?
- Where can I obtain Travel Insurance?
- What information will I find on my booking confirmation?
- Where do I find a service number of Lufthansa?
- Can I purchase an open ticket via lufthansa.com?
- What is a fuel surcharge?
- How can I change my flight, which I booked online?
Miles & More Service Team
Beijing 100125: S101 Beijing Lufthansa Center 50 Liang Ma Qiao Shanghai 200001: 8th Floor, Henderson Metropolitan 300 Nanjing Road East Huangpu District Hong Kong: 10/F Guangdong Investment Tower 148 Connaught Road