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1.  I want to bring special baggage with me. Who should I contact?

2.  What should I do if I arrive at my destination and find that my checked baggage is damaged or missing?

3.  What is the liability for checked baggage?

4.  Are there items not covered by the liability?

5.  What happens if hand luggage or travelling clothes, which were carried in the passenger cabin, go missing or are damaged?

6.  Can I take a bicycle on my trip?

7.  I want to take my firearm with me to my destination. Who should I contact?

8.  On what conditions can surfing or wind surfing equipment be carried?

9.  eVouchers的有效期有多长?

10.  Where can I obtain Travel Insurance?

11.  What information will I find on my booking confirmation?

12.  Where do I find a service number of Lufthansa?

13.  Can I purchase an open ticket via lufthansa.com?

14.  What is a fuel surcharge?

15.  How can I change my flight, which I booked online?