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Your personal contact with us

Reservations & flight bookings

By telephone

Lufthansa German Airlines
Reservations and Information

Hotline: 0900 900922 (CHF0.15/min/landline/Festnetz/Réseau fixe Suisse)
Service hours
Winter season 08:30 – 22:00 (daily) / summer season 08:30 – 23:00 (daily) / from abroad and outside our business hours may contact the German Lufthansa Service Center +49 (0)69 – 86 799 799.
For other countries see contacts worldwide

Customer Relations

For written enquiries about past flights or to provide feedback, you can contact us in one of the following ways:

- Simply and conveniently by using the feedback form

- By writing: Worldwide address

To ensure a prompt response, please provide your full name, address, Miles & More number or Feedback ID, if available, but no credit card details.

by telephone

Hotline: +41 848 11 0112
Service hours
Monday
08:30 - 21:00
Tuesday
08:30 - 21:00
Wednesday
08:30 - 21:00
Thursday
08:30 - 21:00
Friday
08:30 - 21:00
Saturday
10:30 - 19:00
Sunday
10:30 - 19:00

by email

Do you have a suggestion or technical question in regards to our website - use our feedback form.

+41 848 11 0112 German speaking customer +41 848 11 0114 French speaking customer

0900 85 0000 1-2 min.: CHF 0.08 Swiss landline // 3-12 min.: CHF 0.86/min. // all further min.: CHF 0.08 Swiss landline

City
Zurich Airport
Zip
CH-8058
Address / P.O Box

P.O. Box

Fax 1
+41 44 - 564 64 64
Service hours
Monday
08:00 - 21:00
Tuesday
08:00 - 21:00
Wednesday
08:00 - 21:00
Thursday
08:00 - 21:00
Friday
08:00 - 21:00
Saturday
08:30 - 19:00
 

by email

For written enquiries about Miles & More, you are welcome to use our feedback form.

Info & Service

All information for your flight including travel classes, services, baggage policies and more.
Overview of topics

Feedback

Your opinion counts. Share your questions, comments or suggestions using our feedback form.
Feedback form

Further contacts

Contacts of the Lufthansa Group for jounalists, investor relations, suppliers and sponsoring.
Contacts Lufthansa Group


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