Rethinking air travel: FlyNet® on board

The free FlyNet® portal offers you an abundance of new ways to while away your time on board long-haul flights.

In the free Lufthansa FlyNet® portal offer, you will find the latest news about business, politics, sports and society as well as weather forecasts, plus you have the option of finding information on your connecting flights.

Limitless communication on long-haul flights

Have a quick chat with your Facebook friends, answer important emails or text your exact arrival time to your family. With Lufthansa FlyNet® your communication options on long-haul routes are simply limitless.

With FlyNet® we offer you two different services: Internet access via WLAN or mobile telephony via GSM. So you can use whichever suits your personal purposes and your electronic equipment.

Benefits at a glance

Whether you want to surf for fun or would prefer to spend your time on board working, Lufthansa FlyNet® creates the ideal conditions for you:

  • Fast and secure surfing
  • Get the latest news via the free FlyNet® portal
  • Access to the Lufthansa Travel Guide
  • Never miss a major sporting event with the free live TV channel Sport24
  • Send emails with large file attachments without time delay
  • Free eBooks to download
  • The opportunity of shopping online in Lufthansa WorldShop
  • Access your company’s Virtual Private Network (VPN)
  • Send SMS/MMS messages or data synchronise with smartphones by GSM/GPRS mobile technology

As the service provider, Deutsche Telekom provides the HotSpot that gives you access to the billable Internet service.

It’s so easy to go online

The HotSpot symbol in the aircraft cabin shows you even before take-off that the FlyNet® service is installed on your flight. As soon as your aircraft has reached cruising altitude and you have switched on the Wi-Fi function on your WLAN-enabled device, the free Lufthansa FlyNet® portal opens up and you can log into the FlyNet® HotSpot.

How it works

With FlyNet® it is also possible to connect via GSM/GPRS mobile technology. This enables you to send and receive SMS and MMS messages or to transfer data with smartphones at cruising altitude. The only requirement is that your service provider has a roaming agreement with AeroMobile.

How it works

The option of making mobile phone calls has been disabled in response to the wishes of a majority of our customers. Likewise, Internet telephony (VOIP) is not permitted.

Costs and billing

Deutsche Telekom offers you three individual tariffs for using the Internet service. Payment is possible by all major credit cards. It is also possible to pay using PayPal. Miles & More members can also redeem award miles to settle their bill.

  • 1 hour: 9 EUR / 10 USD / 65 CNY or 3,000 miles
  • 4 hours: 14 EUR / 15.50 USD / 100 CNY or 4,500 miles
  • Full flight (up to 24 hours): 17 EUR / 19 USD / 125 CNY or 5,500 miles

The full flight tariff (up to 24 hours) can be used in any Lufthansa aircraft fitted with FlyNet® while it remains valid. Please be aware that all tariffs are based on the so-called ‘parking meter principle’. This means that your HotSpot pass Sky has a fixed duration which starts when you first log on and which cannot be extended by intermittently logging off the Internet.

Alternatively, if you are a customer of Deutsche Telekom or one of its affiliated roaming partners, you can also log on easily and conveniently with your access data, which you will need to request before the start of your journey. Your FlyNet® Internet use will then be charged in line with your service provider’s tariff. Please bear in mind that use on board the aircraft is billed as ‘international roaming’ and is therefore not necessarily included in the flat rate.

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